At CardOrbit, protecting our customers and their payment information is a priority. We aim to provide a safe, straightforward, and reliable checkout experience when you purchase Pokémon trading cards, collectibles, accessories, and related products from our store.
1. Secure Payment Processing
Payments made through CardOrbit may be processed by trusted third-party payment providers.
These providers use security measures designed to protect payment information during the transaction.
CardOrbit does not intentionally store complete credit or debit card numbers or card security codes on its own systems.
2. Encrypted Connections
Our checkout process is designed to use secure connections to help protect information transmitted between your device and our website.
Customers should always verify that they are using the official CardOrbit website before entering personal or payment information.
3. Payment Information
When completing an order, you may be required to provide information such as:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment details
Payment details may be transmitted directly to the applicable payment provider for authorization and processing.
4. Fraud Prevention
To help protect customers and CardOrbit from unauthorized transactions, orders may be subject to automated or manual security checks.
We may review information associated with an order when reasonably necessary to identify potentially fraudulent or unauthorized activity.
In certain circumstances, an order may be delayed, cancelled, or require additional verification where permitted by applicable law.
5. Protecting Your Account
If you create an account with CardOrbit, you are responsible for keeping your login credentials confidential.
We recommend that you:
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Use a strong, unique password
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Do not share your password with others
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Avoid using the same password across multiple websites
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Log out when using a shared device
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Contact us if you suspect unauthorized account activity
6. Third-Party Payment Providers
Depending on the payment method selected at checkout, your payment may be processed by a third-party payment provider.
These providers may collect and process payment information according to their own terms, security practices, and privacy policies.
CardOrbit does not control the independent security practices of third-party providers.
7. Your Responsibility
Customers should take reasonable precautions when using our website.
Never provide your CardOrbit account password, payment information, or security codes to someone claiming to represent CardOrbit through an unofficial communication channel.
If you receive a suspicious message requesting payment information, please contact us directly using the official contact information below.
8. Order Confirmation
After successfully placing an order, you may receive an order confirmation by email.
The confirmation may include:
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Order number
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Products purchased
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Order total
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Billing information
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Shipping information
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Payment information or payment status
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Other relevant order details
Please review your confirmation and contact us promptly if you notice an error.
9. Payment Issues
If your payment is declined or an order cannot be completed, please verify your billing information and contact your payment provider if necessary.
For assistance with an order or checkout issue, contact:
Email: contact@CardOrbit.shop
Phone: +1 (479) 345-1674
10. Privacy
Information collected during checkout is handled in accordance with our Privacy Policy.
We collect and use information only as reasonably necessary to process orders, provide services, maintain security, comply with applicable obligations, and perform other permitted business activities.
11. Contact Us
If you have questions about checkout security, payment processing, or your order, please contact us:
CardOrbit
Hedemannstasse 68
79685 Häg-Ehrsberg
Germany
Email: contact@CardOrbit.shop
Phone: +1 (479) 345-1674
Your security and trust are important to us, and we are committed to maintaining a safe shopping experience at CardOrbit.