Terms of service

These Terms of Service govern your use of PullNest.shop and your purchase of products through our online store.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms of Service and any applicable laws and regulations.

If you do not agree with these terms, please do not use our website or place an order.

2. Store Information

PullNest.shop

Prenzlauer Allee 23
04023 Leipzig
Germany

Email: contact@PullNest.shop
Phone: +1 (479) 345-1674

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our website are accurate.

However, product images may sometimes differ slightly from the actual product due to photography, manufacturer packaging changes, screen settings, or other factors.

For sealed Pokémon TCG products, the contents are determined by the manufacturer. PullNest.shop does not guarantee the specific cards, rarities, pulls, or contents of sealed products unless explicitly stated otherwise.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or remove products from sale at any time.

If a product becomes unavailable after you place an order, we may contact you to discuss an appropriate solution, including a replacement, alternative product, refund, or cancellation where applicable.

5. Orders

When you place an order through PullNest.shop, you are making a request to purchase the selected products.

An order confirmation email confirms that we have received your order. It does not necessarily constitute final acceptance of the order where applicable law permits us to decline or cancel an order.

We reserve the right to refuse or cancel an order in appropriate circumstances, including suspected fraud, pricing errors, inventory errors, or other legitimate reasons.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected items.

6. Pricing

All prices displayed on PullNest.shop are subject to change without notice.

We make reasonable efforts to display accurate prices. However, if a significant pricing or listing error occurs, we reserve the right to correct the error and, where legally permitted, cancel an affected order.

Any applicable taxes, shipping costs, or additional charges will be displayed during the checkout process where applicable.

7. Payment

Customers must provide valid payment information when placing an order.

Orders are processed only after payment has been successfully authorized or received.

We reserve the right to cancel orders associated with unauthorized, fraudulent, or suspicious payment activity.

8. Shipping and Delivery

Orders are normally processed within 1–3 business days.

After processing, estimated delivery is generally 3–6 business days, depending on the destination and shipping carrier.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

For additional information, please refer to our Shipping Policy.

9. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy and applicable consumer-protection laws.

Nothing in these Terms of Service is intended to limit any mandatory rights you may have under applicable law.

10. Pre-Orders

Pre-order products are subject to the estimated release dates displayed on the relevant product listing.

Release dates may change due to circumstances outside our control, including manufacturer or distributor delays.

Additional conditions may apply to pre-orders under our Pre-Order Policy.

11. Pokémon and Intellectual Property

Pokémon, Pokémon TCG, related names, characters, artwork, logos, trademarks, and other intellectual property belong to their respective owners.

PullNest.shop is an independent retailer and does not claim ownership of Pokémon intellectual property unless expressly stated.

All third-party trademarks and intellectual property remain the property of their respective owners.

12. Website Use

You agree to use PullNest.shop only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website or its systems

  • Interfere with website security or functionality

  • Use the website for fraudulent activities

  • Submit false or misleading information

  • Copy or reproduce website content without authorization

  • Use automated systems to interfere with the website

  • Engage in activities that could damage the website or other customers

We reserve the right to restrict or terminate access to the website where permitted by law.

13. Intellectual Property of Our Website

Unless otherwise indicated, original content created for PullNest.shop, including website text, graphics, branding, layouts, and other materials, may be protected by copyright and other intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit such content without appropriate authorization.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Accessing third-party websites is done at your own discretion and subject to their respective terms and policies.

15. Disclaimer

We make reasonable efforts to keep PullNest.shop operational and its information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely up to date.

To the extent permitted by applicable law, PullNest.shop is not responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, PullNest.shop shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms affects mandatory statutory consumer rights.

17. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, government actions, transportation disruptions, labor disputes, supply shortages, internet or telecommunications failures, or other unforeseen circumstances.

18. Privacy

Your use of PullNest.shop is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect personal information.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page with an updated effective date where appropriate.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which PullNest.shop operates, subject to mandatory consumer-protection laws applicable to customers in their country of residence.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under applicable law.

22. Contact

If you have any questions about these Terms of Service, please contact us:

PullNest.shop
Prenzlauer Allee 23
04023 Leipzig
Germany

Email: contact@PullNest.shop
Phone: +1 (479) 345-1674

Last Updated: August 10, 2026